Privacy Policy

Orbital Travel is committed to protecting your privacy and this Privacy Policy sets out what information we collect, how we collect it and what we then do with it.

Information such as your name, contact details, travel preferences and special needs/disabilities/dietary requirements that you supply us or is supplied to us, including any information about other persons on your booking relating to the same. Your information is collected when you request information or a quote from us, contact us (or vice versa) or make a booking with us. You are responsible for ensuring that other members of your party are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us. We will endeavour to update your information whenever we get the opportunity to keep it current, accurate and complete.

We may disclose your information to our providers (who will probably be located outside the UK/EU) for the purpose of providing you with our services, including your flight or holiday etc. Only information necessary for this purpose will be disclosed to them. For air travel it may be a mandatory requirement to disclose your information for security and anti-terrorism purposes, or any other purposes deemed appropriate. We may also disclose your information to companies who act as data processors on our behalf. These purposes include administration, providing services (and contacting you where necessary), customer care, improving our service, business management and operation, risk assessment, research and analysis, marketing, monitoring, assessing customer purchasing preference, dispute resolution, credit checking and debt collection. If we search against the files of credit reference agencies, they will record the search and hence the way in which you conduct your account with us may be shared with other lenders and credit agencies. Some of your information may be considered sensitive personal data under the Data protection Act 1988. We collect it to cater to your needs or act in your interest, but we do so on the condition that we have your positive consent – we will do all that is reasonably practicable to draw this to your attention when you first supply us with your information, or at the next available opportunity. 

By booking your holiday with us you also agree for your insurers, their agents and medical staff to disclose relevant information (which may contain sensitive personal data) to us in circumstances where we need to act in the interest of anyone you are travelling with. When you submit your booking or request to us you agree that we may use and transfer your personal information in this manner.

In order to help us maintain and improve our service to you we use 'cookies' to collect information about your use of the website. Cookies are a feature of web browser software that allows web servers to temporarily store information within your browser, which in turn allows us to recognise the computer used to access Orbital Travel. Most browsers automatically accept cookies but you can delete existing cookies from your browser. You can also edit your browser options to choose not to receive cookies in future. This information may include the pages you browse and products and services viewed for example. We may use this information to measure the entry and exit points of visitors to the Site and respective numbers of visitors to various pages and sections of the Site and details of searches performed. We may also use this information to measure the usage of advertising banners, other click-throughs from the Site. We may disclose information of this nature in aggregate form to third parties, personal information on individual visitors will not be passed on to any third party.

We would like to hold your information (including any email address), where collected by us , for our own future marketing purposes (for example to inform you of promotional/competition offers, or to send you our brochure). If you do not wish to receive such approaches in future, please inform us as soon as possible.

Our website(s) may contain links to other sites not controlled by us. These sites may send you cookies and collect data and personal information. We are not responsible for the actions, content or the privacy policies of those websites to which our website(s) may link.

We will provide a summary of any personal information held upon request. This information will only be sent to the email address on file for the subscriber name associated with it. To obtain an information summary please email us at info@orbitaltravel.co.uk

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