Some recent unsolicited comments from our clients:

From: pollyed
Sent: 31 January 2012
To: Info
Subject: holiday: booking ref 32004
 
My son and I returned from our Nile cruise on the 19th and I thought I should let you know what a wonderful holiday we had.MS Stephanie was one of the nicest boats on the river, very clean,good food and very helpful staff.The itinery had to be changed a bit due to the low level of the nile but we saw everything we were supposed to see and more!
Our guide Amir (daddy)Melaik was fantastic, very knowledgeable and went out of his way to be as helpful as possible, he was always on hand. To make sure our holiday was the best it could be.. He arranged a tour of the kitchens and of the bridge. He also gave a class on hieroglyphics! As a representive of Orbital Travel he did your company proud.
 
 
Thanks for arranging a fantastic holiday.
 
H.P.Frejus - Ms Frejus travelled with us on board Ms Stpehanie on the 9th January 2012

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 From: andrew bailey
Sent: 15 January 2012
To: Info
Subject: FAO: John McCallum. Managing Director. Orbital Travel Limited. Thanks from another satisfied customer.

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Dear Jane

Just a note to thank you and Orbital Travel for a wonderful holiday between 7th and 14th November cruising the Nile in Domina Prestige.. 

Your organisation was superb from the moment we arrived in Luxor and our departure. Everything was done efficiently with a minimum of fuss and totally hassle free.from getting the necessary visa on arrival in Luxor, transferring luggage,  joining the boat and booking and taking part in excursions.

The Domina Prestige and crew were superb with great food and a variety of evening entertainment, the highlight being the fancy dress Egyptian Night in which nearly all our group of 21 took part.  The excursions were well planned and full of interest.   We would like to give a special mention to our Tour Leader and Egyptologist, George, who helped  make our trip so  unforgettable.   He certainly knew his subject, was conscientious and worked hard to ensure that everything went smoothly.  Nothing was too much trouble for him.  He is a great Tour Leader and we hope that Orbital  will use his services again. 

Your sincerely

Ralph and Lin Wylam - Ralph and Lin travelled with us on the 7th November 2011 on board the Ms Domina Prestige.

From: Duncan Robson
Sent: 31 October 2011
To: Info
Subject: MS Stephanie Nile Cruise

We recently returned from a cruise on MS Stephanie and I would like to thank your company for the excellent service we received.

We were there from 3/10/11 and found the ship to be of a great standard, the crew were very helpful and attentive, the cabin was lovely and the sun deck was superb.

The best part of the whole trip however was your tour guide, Emad. He was a delight to be with, very knowledgeable about all of the excursions but he was able to impart just enough information without overwhelming us. In addition he was a very cheerful companion and nothing was a trouble to him. We wanted to buy an Egyptian football team shirt for our son and Emad contacted someone by phone and then diverted the coach returning from Karnak temple so that we could collect it. We cannot praise him highly enough and believe that all the people in our group felt the same.

Please pass on our compliments to him as he made our holiday superb and left us with fabulous memories of our trip aboard Stephanie. He is a credit to your organisation and we would also like to thank you for the outstanding service of your company, particularly regarding Visas, luggage and the smooth handling of all the transfer arrangements.

Once again, thank you for a great trip which we would recommend to anyone.
Carol & Duncan Robson 
Carol and Duncan travelled with us on board Ms Stephanie 3rd - 10th October 2011.

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From: The Brewsters
Sent: 15 October 2011 16:02
To: Greg Garner
Subject: RE: Nile Cruising 5/10 to 12/10

Dear Greg,

Just returned from a week on MS Monica and it was excellent.
The staff on board and the Orbital staff were very good.  Food and service first class.
Thanks to Peter on board and he was always available.  Our guide for the week was Mena , he had good English and always made sure the party were safely returned to the ship.

Super Egyptian evening where virtually everyone wore the costumes.

How you convince more tourists to visit I don’t know – no troubles where we were .

Orbital reps were a credit to you and showed a well managed company.

Many thanks

Richard Brewster

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From: Michael Gaunt
Sent: 14 October 2011 09:28
To: Jane Alberts
Subject: Egypt holiday
 
Hi Jane,
 
I just thought I would let you know how we got on with the holiday in Egypt. 
Booking Ref No 31199
 
All connections & pickups at the airports & hotels went very smoothly no problems at all. The agents very friendly & very helpful. They did everything for us. From getting our cases checked in to getting our tickets.
 
The Cruise boat (Emilio  Domina Prestige) very nice accommodation very  friendly staff etc. The tour guides very knowledgeable & well organised. The stay in Cairo (Meridien Pyramids Hotel) very very nice hotel could not fault it. The tour was very good & well organised.
 
The stay at Dana Beach Resort Hotel in Hurghada. It was a very big complex but very nice. Very clean & would go again.I must say again all Staff, Tour Guides & Transport pick ups at the airports & the hotels etc was very good.
 
I will certainly be recommending Orbital Travel to my friends & I will be using you again in the future.
 
Many thanks again Jane for sorting this all out. 
Kind Regards 
Michael

Michael and his party travelled on board Ms Domina Prestige on the 26th September 2011. 

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From: Pete Selway
Sent: 24 September 2011 19:20
To: Info
Subject: Resent Holiday to Eygpt 07-09-2011 till 21-09-2011
 
Just like to send this e-mail to thank your company for the wonderful time we had on our Nile cruise on the Monica, and seven days at the Jolie Ville, Kings Island Resort, Luxor.

The tour guide Walid was both very knowledgable and helpful, and he looked after are party of 8 people very well. Nothing seemed too much trouble, he was always there for help and advice.

Our tour guide at the Kings Island Resort, Mohammed, was also excellent. It makes all the difference in a different country when you have reliable people on hand. I would recommend these people to anyone who plans a trip to Egypt.

Thanks again for a great holiday 
Pete Selway

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From: D Lewis
Sent: 07 June 2011

To: Info
Subject: Nile Cruise - 30th May 2011 - 6th June 2011

I would just like to say that we have just spent the most enjoyable week's holiday on the MS Stephanie.My husband and I booked our cruise through Classic Holidays but have enjoyed the  services of Orbital Travel during the week.  We have been so impressed by the Orbital Travel reps - when we were met at Luxor airport and transferred to the Stephanie, the fantasic guide, Sam, who took us on all the excursions and also the rep who met us yesterday and transferred us back to the airport. 
We don't think that we have ever been on such a well organised holiday and have been truly impressed by your company and organisational skills.  As the trip was to celebrate our 40th wedding anniversary we wanted something special and the holiday was exactly that.

Thank you very much
 
Pat and Dave Lewis. Pat and Dave travelled with us on board Ms Stephanie on the 30th May 2011.

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From: Terry Bannister 
Sent: 09 April 2011
To: Info
Subject: Thanks to your Tour Manager Peter Barnett and guide Marco.
Importance: High

For the attention of: Mr. John McCallum. Managing Director.
 
Dear Sir,
 
My wife and I would like to express our thanks for the really good care that your Tour Manager Peter Barnett gave us whilst on the M/S. Monica Nile Cruise last week (30th March - 6th April).  Peter was very efficient, always available and making sure that we all had a really enjoyable holiday.  Nothing was too much trouble and he was always on hand to give a hand. He was always impeccably dressed and well spoken.
 
Along with Peter, our guide Marco was brilliant.  He was always willing to add to his set pieces and often had much more information that he was ready to impart if we were interested to listen.  He was also willing to answer our questions, both about the things we were experiencing and more generally about Egypt (Ancient and Modern). He was also very good at explaining the schedule for the day for all of the groups on the M/S. Monica.
 
These two gentlemen (as were the other guides) are a great credit to Orbital Travel. Please give them our thanks for a very enjoyable holiday.
 
Best Regards
Terry Bannister

Terry travelled on board Ms Monic on 30th March to 6th April 2011

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From: Elaine sheath
Sent: 05 April 2011 16:59
To: Jane at Orbital Travel
Subject: RE: Booking ref 30427
 
Hi Jane,

We have just returned from our Nile cruise on Domina Prestige, and also our 3 nights in
Cairo at the Mena House hotel, and I felt that I must contact you to say a very big thank you to yourself and Orbital Travel for the most fantastic holiday.
 
We spent my partners 50th birthday watching the sunset on the pyramids and I don't think you could have recommended a better hotel the Mena house was fantastic, the staff and rooms, etc  were exceptional. The tour guide Henny was amazing and so well informed, he did what he could  to make our trip special, nothing was too much trouble.
 
The Domina Prestige was a amazing cruiser and the same again, the staff, the boat and the tour guides, was top class, our tour guide Youssef, was very well informed, as well as laid and fun, we learnt so much from him.
 
We have had such a fantastic trip, Orbital, from the moment we were picked up from the airport, to the time we were dropped back again, everything was looked after for us, we have been so impressed with the organisation and we will definitely be recommending you to anyone who wants to do this kind of travelling.
 
Also a big thank you to Jane who organised this trip for us and recommended everything that we have done.
 
Yours sincerely, 
Elaine Sheath and Greg Taylor

Elaine and Greg travelled with us on the 25th March 2011, 3nts Cairo and 7nts cruise.

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From: Guy Potter
Sent: Wednesday, March 23, 2011 2:10 PM
Subject: Nile Cruise

Dear Jane
 
I have recently returned from a Nile Cruise on the 2nd - 9th March on the m/s Monica. I am writing to say how well it was organised and how helpful Peter Barnett was who was our Tour Manager.

All the coaches arrived on time and the guides were very well informed and made the whole trip very enjoyable with their sense of humour. Considering we were worried about our security and safety we were well advised and looked after so we had no qualms about visiting all the temples.

We have been happy to inform everyone on our return to England that it is safe to travel to Egypt and how much we enjoyed all it had to offer.  As well as the Nile Cruise we visited Cairo and had 5 days in Luxor.
 
Regards
Carol Potter (Mrs)
Mrs Potter travelled with us on the 2nd March - 9th March cruise on board Ms Monica.

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From: Samuel Brown
18 March 2011
To: Info
Subject: Thanks To all on MS Monica,

My wife and I have just returned from a Nile cruise on the Monica And we would like to thank the staff for giving us a wonderful time,our trip was the first one up the Nile since the troubles, We would like to thank Peter the tour manager who seemed to be there 24/7 and our guide Amir (family group) who knew more about the ancient Egyptions than they did themselfs.
Thanks again for a job well done.

H & E Brown.

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Sent: 04 March 2011
To: Orbital Travel / Greg Garner
Subject: Our Egypt Holiday 
Dear Greg
 
I just wanted to say thank you for sorting out the holiday arrangements with my husband Pete for our 23rd February Nile cruise on the MS Monica. I had a fantastic 50th birthday holiday, and Pete and I had a fab and amazing holiday which we will reccomend to friends, and on travel forums.
 
We loved the room, many thanks for that.
 
The staff on board were all lovely, and special thanks have to be given to our guide George ( Kimi's) and our waiter Joseph. We have met some wonderful friends, and it will be a holiday I will never forget.
 
I am on twitter and yesterday sent a tweet to Orbital travel to thank you that way too.  
Once again many thanks.  
Kindest regards
Jan & Pete Gibbs

From: Samuel Brown
Sent: 18 March 2011 
To: Info
Subject: Thanks To all on MS Monica,

My wife and I have just returned from a Nile cruise on the Monica And we would like to thank the staff for giving us a wonderful time,our trip was the first one up the Nile since the troubles,

We would like to thank Peter the tour manager who seemed to be there 24/7 and our guide Amir (family group) who knew more about the ancient Egyptions than they did themselfs.Thanks again for a job well done.

H & E Brown.
Mr and Mrs Borwn travelled with us on Ms Monica 23rd February to 2nd March 2011.

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From: denise.coffey
Sent: 31 December 2010 16:25
To: Info
Subject: Thanks

We have just returned from a Nile Cruise  M/S Stephanie Dec13-20th.on behalf of my husband and myself I would like to thank your Egypt organisation for their care and consideration throughout our trip everything ran like clockwork.

In particular we would like to bring to your attention the guide that was on board ,I believe he is freelance so under contract to you at that time,his name was Adel he made our trip, his knowledge attention to detail and safety for others was astounding ,all of us agreed we were fortune to have him.

We also would like to comend the staff on the boat we were looked after exceptionally well they were always busy cleaning the boat always looked smart.It was our holiday of a lifetime and one we will never forget thanks to Adel and the team

 Best wishes for the New Year   Denise  (Catherine) and Andrew Coffey 

From: malcolm spence
Sent: 01 January 2011
To: Peter Barnett
Subject: Nile cruise (Orbital travel)
Dear Sir, 
 
 I would like to give you feedback regarding a recent Nile cruise we had on MV Monica, starting from Luxor 8th/15th Dec 2010.
 
We thoroughly, enjoyed the experience and thought it was very well organised. Your rep Peter Barnett and Egyptian guide Amro were excellent and the trip was very interesting and satisfying.
 
I would certainly recommend the boat and your company to my friends. 
 
Yours Truly 
JM Spence

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From: W WATSON
Sent: 05 December 2010 20:33
To: Info
Subject: Nile Cruise on MS Monica. 3-10 November 2010
 
Must record our thanks to Orbital for such a wonderful experience in Egypt.  From arriving in Luxor and collecting our luggage  Orbital representatives were obvious.  The first one directing us through to the next hall where your rep took any documents and tickets he needed and directed us to the coaches.  Our first contact on the coach was Amir Helmy, who also was our group (Family) Egyptologist.  On board Monica the Tour Manager, Peter Barnett, was excellent.  He appeared every day and was always available if we had any questions.
 
Thank you also for noticing that the first night of our holiday was my husband's birthday and a cake was produced for him (much to his embarrassment).  Excellent PR.
 
Yousef, our table waiter was excellent.  Very friendly and efficient.  Anything you asked for was provided with a smile and very quickly and there was always a trick at our table to amuse us.  Cabin staff were also excellent with wonderful towel sculptures.
 
Our main praise goes to Amir (Family group).  He was extremely friendly, funny and passionate about his job.  My feeling is that anything he didn't tell us wasn't worth knowing.
 
Would strongly recommend MS Monica to anyone.
 
Many thanks, June and Bill Watson

From: christine lane.
Sent: 01 July 2010 13:29
To: Orbital Travel
Subject: Holiday
Dear Orbital.
 
We have just returned from our holiday in Luxor.I would like to let you know that the service and attention we received while on the M/S Monica was outstanding. That was our 4th holiday in Egypt and our 3rd Nile cruise and certainly the best so far.The cabins were great and nothing was too much trouble for any of the staff We enjoyed it all.
 
Also the service we received from Orbital Travel with dealing with our booking, Jane was always there with any problems we may have had. We very much look forward to dealing with you again on our next Egypt holiday which we hope will be in the very near future
 
Thank you once again
 
Regards
Mrs Christine Lane (Booking ref;28601)

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Hi everyone at Orbital.

My friend and I have just returned from a wonderful cruise on the MS Stephanie and I have just got to drop you a line to sing the praises of everyone we came into contact with on this holiday. 

The host Peter had everything organised like a well-oiled machine.  There was nothing to complain about at all but should you find you needed something that they hadn't thought of (this was very unlikely), you only had to ask and it was done immediately.

The food and selection of same was fantastic as were the waiters.

The standard of the ship was excellent and the reception area not short of glamorous. Very clean and shiny. 

When Stephanie was moored 3 or 4 abreast we never walked through another boat that could compare with our reception area.The room was kept to a very high standard of cleanliness by Ibrahim who also entertained us by arranging our towels in the shape of a different animal sometimes twice a day culminating on the last day by my opening the door of our cabin and walking straight into a swinging monkey!!

The deck and swimming pool was just right with a large shallow area for laying in when it was too hot to just lay on the beds.

The trips were wonderful, well organised, with the added bonus that they were mostly included in the price we had paid.  They were led by our very knowledgeable and lovely guide, Emad, who spoke very good English and who made them all so interesting even in the early hours of the morning.

I have never been on such a well organised, whilst not regimented, holiday and I shall certainly recommend this holiday to anyone thinking of taking a cruise on the Nile and especially the MS Stephanie as the ship to go on.

Thanks once again.

Jan Howe.
Jan travelled with us on board Ms Stephanie during May 2010

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To: Info
Subject: NILE CRUISE
Dear Orbital
My husband Tony and I were lucky enough to book with you for a threee night stay in Cairo followed by a 7 day Nile cruise on MS Stephanie.  Wow, what a holiday - we usually go independently and book everything ourselves so this was so refreshing being in the hands of the experts. 

In Cairo we were in the capable hands of Angie who was very knowledgable and had a lovely sense of humour and made the two full day trips so enjoyable and was always very happy to take questions and she had all the answers!

Then we boarded the boat "MS Stephanie" and were pleasantly surprised by the grandeur of the reception area and the spotlessly clean dining room and lounge area.  We were fortunate enough to be allocated a cabin at the front of the boat where it was quiet with nothing to disturb our sleep.  Our cabin boy was unobtrusive and very efficient.Our waiter was Keiro and he couldn't have been more pleasant and he remembered what we liked to drink and it was there waiting for us.  We both found the food to be of excellent quality and there were plenty of choices at every sitting.Now to the tours -  we had asked to change our group because we wanted to be with the people we had met in Cairo and this request was dealt with straightaway. 

We were in the capable hands of "H" who I nicknamed Dundee as his group were known as Crocodiles.  He was a fountain of knowledge and had an excellent command of the English language and a very clear speaking voice which could be heard whether you were at the front or the back of the group and another advantage was he was tall so could be seen at all times.  The organisation of the tours was second to none - we would never have seen half of the sights if we had attempted to plan it ourselves.  The transfers were always on time and the drivers very good indeed - there was never any worries about our safety.

We went the last 10 days of March and the temperature was just right as long as you were sensible and wore a hat and drank plenty of water.  We had Peter Barnett as our Cruise representative from Orbital and he was superb - nothing too much trouble for him and remained calm and collected the whole time even though sometimes he was trying to handle four requests for various things at the same time.  He is a credit to your company and obviously thoroughly enjoys his work.

All in all a splendid holiday and we shall recommend Orbital Travel to our friends. 
Thank you.
Regards Kate and Tony Green.
( Kate and Tony travelled with us at the end of March on Ms Monica after their stay in Cairo.)

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From: Kay Simpson
Sent: 12th February 2010
To: Info Subject:
Orbital Travel Nile Cruise.

Good Afternoon

I am writing to congratulate you on providing the best holiday we have had.We had the pleasure of being aboard the M/V Stephanie on week commencing 25th January 2010. Not having been on a Nile Cruise before I was a little apprehensive on what to expect, but having boarded the ship it became obvious that little was left without prior thought and consideration.
From the cleanliness, to the food and the politeness of the crew - all proved to be of an excellent standard.The excursions themselves were so enjoyable and the hours flew by! I enjoy taking photographs and having a little time given at the end of each tour was really appreciated. (Picture of sunrise from Stephanie attached)
In particular, our guide, Emed, was brilliant!!! Well done on finding such a treasure!He is sooo good!! I did hear that some others on the cruise had made complaints, about the food, and I feel this is so unfair that I have to contact you.
Peter, (I’m sorry, don’t know his last name) was a super host, a very affable friendly guy, and I’m sure that nothing untoward would escape his attention. (And I hope he finds his supply chain of Branson pickle!)
I’ve never written to a holiday company before, but I can’t have people complain about M/s Stephanie when all is as it should be – and more. We had a second week at the Hotel Isis, Luxor, which was really nice but not to the standard of your ship. Hence delay in writing to you.I hope that you pass on our thanks to those concerned – it’s easy to moan and complain, but not many pass out plaudits when they are really deserved – the best things usually just get taken for granted.

And that is a bit unfair.....So thanks again for a brill holiday!! I loved it!!!!! Kind regards and best wishes to all.     
Kay Simpson
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From: Garry Cummings
Sent: 11 January 2010
To: Info Subject:
Nile Cruise

Dear Sir / Madam, 
We have just returned from a Nile Cruise on the S.S MONICA.From 23/12/2009 till 0/12/2009. May I say what a fantastic week we had, the staff aboard the Monica could not have been more attentive,they looked after our every need,They were brilliant.

But your team were incredible,in particular Walid El-Barbary,what a gentleman he's Knowledge, he's manners,he's personality were second to none, he looked after our every need, he cared for us from the moment we joined the boat until the time we left, we just can't thank him enough for making our holiday so memorable We were part of he's Pharaoh group and at the end of our holiday the whole group felt a genuine sadness that it had come to an end, such was the bond he had created in such a short space of time.

Although we thanked him before we left, could you please thank him again for everything he did and wish him, he's team and yourselves  "A VERY HAPPY NEW YEAR"

Yours Sincerely
Garry Cummings

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From: Malcolm Turner
Sent: 21 December 2009
To: John McCallum
Subject: MS Monica
 
Dear Mr McCallum,

My Fiancee and I have just returned from a Nile cruise on the above cruise ship. After reading both positive and negative posts on Tripadvisor I felt that I should write to you personally with my experiences as we feel all the negative posts are completely untrue. Our holiday was booked with Orbital through Nile Cruises 4u (Barbara Maddocks) and the whole holiday was a complete success. 
 
All aspects of the trip that where dealt with by Orbital ran like clockwork which also includes all the relevant transfers. There was no searching for contacts at the airport, transport
arrived at the time stated. Brilliant!
 
The 3 Egyptologists on board the the Monica Alaa Ezzat, Maged Habib and Amir Helmy where truly outstanding. We had dealings with all 3 during our time on board but most of our time
was spent with Amir Helmy. Amir is very passionate about his subject and was really helpful and informative, he gave every excursion a personal touch, he really is an asset to your company. We could not thank him enough he made our holiday in Egypt very special.
 
We do intend on taking another cruise and will ensure that we use Orbital and hope that Amir will by available to guide us once again. 
 
Thanks to everyone  
Mr M Turner & Miss J Cooper

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Subject: A Fantastic Cruise: Ms Stephanie 9th November 2009
Dear Sir/Madam

We have just returned from three days spent in Cairo followed by sevendays on the Nile cruise ship Stephanie, from 5th to 16th November. We would like to compliment Orbital Travel on the superb organisation by your tour guides, who arranged a complicated set of tours with no hitches whatsoever and the staff on Stephanie who made the whole trip  so enjoyable by being so friendly and helpful.

In particular we must express our thanks to our tour guides, Amir Milake on the cruise and Hany Safwat in Cairo, who explained the  history in such a clear, informative manner and whose great sense of humour made the trip so outstanding.

Many thanks Barry & Win Ross

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Subject: Great holiday - Nile Cruise 9/11 to 16/11/09 Ms Monica

I've just returned today from a one week Nile cruise on the MS Stephanie booked via Holiday Experts.I would just like to congratulate your company on giving excellent service throughout. Our nominated guide/Egyptologist, Amir was both very informative as well as humorous. He made our trip much more than just a holiday.

The staff on the boat were also very friendly and welcoming with a couple that stood out as exceptional, Mohammed (21 year old barman) and Ahmed (18 year old dining room waiter). Many others made our experience such a pleasure, not least the ones who made the funny shaped creatures from towels in our rooms. The whole trip, from landing in Luxor was just fantastic. 

I and my 3 colleagues will not hesitate in recommending Orbital for similar excursions in the future. It was such a pleasure to have seen so many enthusiastic people, intent on giving us a good time. You have certainly built a first class team.Feel free to include me in 'email marketing' about other holidays that you do.

Thanks again,
Keith Holman,
Sunderland

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Subject:Ms Monica 4-11-09

Hello Just a note on our return to UK to express sincere thanks to Orbital for a wonderful holiday.Having been in the travel business myself I was probably looking through a critical eye, however found the whole organisation from start to finish to be extremely professional.

The first impression upon arrival at Luxor was impressive, starting with the appearance of the Orbital team /the outstanding guides on board and the extreme professionalism of the on board team.
It was my first experience of using Orbital and will certainly not be the last.

Kindest regards and sincerest thanks.
Helen Lawbuary and Paul Whitlock
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To: Info
Subject: M/s Stephanie 7th September 2009.

We have just returned having cruised on the Stephanie from 7th - 14th September 2009, this must rate as the best holiday we have had in years, thanks to your fantastic organising skills.

Our complete holiday was arranged through Your Travel, but the transfers to and from the Nile, and the cruise & excursions were Orbital, everything happened the way we were told it would.
the Stephanie was brilliant, the staff couldn't do enough for you, meeting us on our return from hot excursions with cold flannels and cool drinks.

Our guide, Amro, was the one who really made the difference, he must be about the nicest person we've ever met whilst on our travels to other countries, his knowlege about ancient Egypt is unquestionable, his committment to his task undeniable, his expanations on Egyptology and his
considerations for his "groups" wellbeing in the hot sun was, without doubt the most professional we have come across, a true gentleman.The food and comfort onboard the Stephanie was first class, and it does deserve the 5 star status.

We can certainly recommend Orbital travel and the M/s Stephanie, and will be be doing so to all our friends and family.If possible, can you pass on our thanks and best wishes to all the staff & crew on the Stephanie, and of course to Amro, for whom during Ramadan, it must have been a very difficult job to do. We will go back to the Nile sometime in the future, but wonder if there are longer cruises
available on the Stephanie, or if you have any plans to do cruises to the north of Luxor.

Thanks again for everything.
Philip & Audrey Di Sotto

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To: Info
Subject: Nile cruise 7-14th Sept 2009 Ms Stephanie.

Dear Sirs,

On having just returned from our Nile cruise on the MS Stephanie i thought i would write and thank you for a wonderful holiday. It is the first time my wife and i have been on a Nile cruise and we did so with some trepidation after reading some rather negative comments from travel forum sites.

We thought the standards of service, quality of food and the cleanliness of the cruise ship were
excellent.Our tour guide Sam, was a credit to your company. He was very organised, polite and extremely witty. His knowledge of the subject matter was incredible and he is very passionate about the history of his country. His presentation of the guided tour was both articulate and interesting - his knowledge of the English language exceptional.

We enjoyed all the tours immensely - even with the early starts, which are essential to escape the heat of the midday sun! We certainly did not enjoy the harrassment of the street sellers whilst visiting the sites. This was a comment echoed by nearly everyone on board. We feel if Egypt is to prosper as a tourist attraction, this is one element their Government will have to address if they wish to encourage more European people to visit. Europeans will certainly spend money whilst abroad but they like to chose how to do it. They would rather browse and look at things rather than be pestered and harrassed in the streets. This is not meant to be a criticism of the services you have provided but constructive critisism for your tourism industry to ensure that people are not put off from returning to Egypt again.

We really enjoyed the entertainment on board and in particular the Egyptian night. Everybody joined in with the fun and dressed up in appropiate Egyptian dress. It was a huge success. We also enjoyed all the other shows, particularly the Nubian folk show. We met and enjoyed the company of some wonderful people on board who, like us, were having a marvellous holiday.
All in all a wonderful experience and we would have no hesitation in recommending your company to friends considering a trip to Egypt. 
 
Kind regards
Mr and Mrs A + S Gilmour

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Received via email 19th June 2009.

We have just returned from a Nile Cruise on the MS Monica, and wanted to let you know how fantastic the guide was, and we hope that you will pass this information on to your colleagues at your offices in Luxor. 

Our guide was Magred (think that is how you spell it, we called him Magic!). We must say, that he made our holiday, his knowledge about Egypt and his attention to his guests was exceptional. Nothing was too much trouble. He is a credit to your Company. 

At the airport we spoke to other holiday makers who had been on other cruise ships and were not happy with their guide. We had no complaints, we were on the MS Monica from 10th to 17th June, and could not have wished for more. 

Please pass on our thanks and we will certainly be recommending your company to others. 
Regards 
Daren and Michelle Grainger
Daren & Michelle travelled with us on Ms Moncia on the 10th June 2009

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Received via email on 13th March 2009.
My wife and I would like to thank yourselves and Holiday Experts for our recent Nile cruise on Ms Stephanie. The ship was immaculate with good food. The only complaint we had was the condition of the towels provided in the cabin, which were  worn and not pristine white.
The staff were all very friendly and polite and very honest. My wife lost her gold necklace with diamond pendant on it  on the evening of the Egyption night where we all dressed up. Later that evening after we reported the loss ,one of the staff found the necklace without the diamond pendant on it and handed it to reception.
Two days later after we had given up hope on anyone finding or handing in the diamond pendant, we were asked to go to reception by our cabin steward as he had found the diamond whilst cleaning in the main lounge bar where the entertainment took place. In this day and age, with the world as it is,we cannot thank them enough for their honesty, particulary as the value of the item was probably more than they earn in a year.
We would also like to  inform you of how well Marco our tour guide,organised our trips and how knowledgable and informative he was , along with his ability to be humourous and keep the British group,who had never met each other before the cruise, all together, everyone said it was one of the best holiday experiences they have had.
Perhaps you would be good enough to forward a copy of this to Holiday Experts Ltd.

Mr and Mrs Ray and Jill Heathman.
Travelled on board Ms Stephanie during 23rd February 2009.

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Thank you from my family and I.

Regards Stephanie Johnson.
Stephanie travelled with us during December 2008

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By email.
Good afternoon John,

Apologies for not sending this email earlier but since we returned from our wonderful holiday in Egypt our feet don’t seem to have touched the ground.

The holiday you arranged for us was indeed wonderful; far better than we ever imagined. It was made so good because of the great organisation that Orbital has in Egypt. Everything went like clockwork- if somebody said that they would meet us at a certain time it was always with punctuality, even in Cairo with the traffic problem!

The Egyptologists were both good and John, who was with us throughout the Nile cruise was exceptional. Even though he called for early starts it paid dividends as we were always among the first to arrive at the various temples which, particularly at Abu Simbel, meant we had the place to ourselves.

Many thanks for arranging our holiday which turned out to be an experience of a lifetime.

Merry Christmas and a happy new year to you and all your colleagues.

Best wishes. John Doyle. 

Mr Doyle's holiday was our Classical tour program (Cairo and Nile cruise) during November 2008.

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Everything has been perfect. The tours and information given by the guide were amazing - the food and waiters were excellent and all the staff have been friendly and helful. We would not have changed anything and have had the experence of a lifetime. Thank you !

Client Thompson who travelled on board King Tut III on the 8th September 2008

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This is one of the best holiday's I have had been on. I have travelled the world but the ease at which everthing was organised was excellent a big thanks to the guide for his knowledge. I will come back.

Margaret Willis travelled with us on the 8th September on King Tut III

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You said "We hope that you enjoyed your cruise with us and that Egypt was everything you hoped it would be"
 
Well that's an understatement. I wasn't what I hoped for - or even what I dreamed. I can't believe that I have never been there before and now I can't wait to visit Egypt again.
 
I went because my partner wanted to go not because it appealed to me - but what a culture shock!
 
I wasn't looking forward to the people as I had read the holiday reports - but in context it made it only more interesting and I became very, very fond of them once I accepted the way they worked.
 
I wasn't looking forward to the heat as I can get sunburned in England in the spring - but found that it was just perfect especially being on the boat.
 
I wasn't looking forward to being dragged around all those temples by my partner - but John the guide made them so interesting that we wished we had more time at each site.
 
I wasn't looking forward to the noise from the ships engines as we had heard bad reports - but didn't notice them at all.
 
So - it's the pyramids next. I know we can't visit them without seeing Cairo and I've heard very bad reports about that too. I expect my misconceptions will be put to rest yet again . . .
 
Many thanks again. 
Ted

Email from Mr. Ted Champion who travelled with us 11th February on board King Tut1.

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Sent: Sunday, February 03, 2008 3:27 PM
Subject: review

We've just enjoyed a wonderful Nile cruise, King Tut 1, Cannot praise your company enough, we were met at the airport & quickly transferred to the boat where we were met by the friendly staff who made our week really enjoyable. Our guide Jon must be one of the best on the Nile, what he didn't know isn't worth mentioning & he made each trip so interesting & we always had time to sunbathe on deck after the trips.  The 2nd week we also had a fantastic time in the Sofitel Karnak which we would heartily reccommend as being just out of Luxor it is very peaceful. Again the staff were very nice, food was good & rooms really comfortable. We will definitely return to this hotel, but a free week there would indeed be most acceptable !!!!!
 
Jenny & Charlie

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"Sent: Sunday, January 06, 2008 2:29 PM
Subject: Nile Cruise 10th Dec KIng Tut 1

Having been on a Nile cruise 7 years ago we new roughly what to expect. I have to say that the trip that you organised exceeded our expectations . The Organisation to and from the airport was excellent with no hassle.  The boat was very clean and of a 5* star standard.
Excellent food and staff who certainly provided superb service. The all inclusive option works really well and should be encouraged. The wine and food have improved considerably over the  years.
Our guide John did a first class job , keeping us informed of changes and organising alll of the trips effortlessly for us. The buses were clean and well ventilated . He certainly went out of his way to ensure a succcessful holiday for us.
I appreciate that going in early December is perhaps the optimum in terms of weather and a reduced number of passengers and boats. Nevertheless  the holiday was excellent and our friends who were first time on the Nile have enthused about the trip and Orbital to their friends.
I will certainly recommend Orbital Travel to my friends who want a great Nile experience. Thank you"  

Mr Harry Dowson - received via email 6th January 2008

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"Fantastic weeks trip on the Nile - King of Egypt was excellent, very clean and staff excellent. Excursions very good and our tour guide Eman was excellent and very knowledgeable. Taking time to explain all temples in detail. He was considerate and helpful to my mother who is not so quick on her feet. Would definitely recommend to friends and family when back in England. Thank you to all staff for their excellent service and a huge thank you to Eman."

Bob and Jean Woods – King of Egypt cruise 6th June 2007

FULL COMMENTS

"We have thoroughly enjoyed our trip. Jon, our guide was superb. All staff were friendly, I will come again and recommend to all our friends"

Mr & Mrs Lupton, King Tut 1 cruise dated 7th May 2007.

FULL COMMENTS

"The cruise has been a wonderful and memorable experience with everyone on board going that extra little bit for our enjoyment. However, I feel we should give an extra mention to our tour guide Jon who has been a wealth of information, extremely helpful and above all a friend. Thank you for an excellent and most wonderful time."

Alison and Darren O'Neill, King Tut 1 cruise 7th May 2007

FULL COMMENTS

"We came on the cruise in September 2005 - same cruise ship, we enjoyed it so much we were happy to return again with my 3 brothers and their wives. We recommended this cruise ship as we had such good service before. Once again we are very pleased to have chosen you - thanks also to Michael our tour guide for such enjoyment, such organisation and his knowledge."

Mr T and Mrs PM Gibson, El Fostate cruise 18th April 2007.

FULL COMMENTS

"A wonderful experience from start to finish"

Mr & Mrs Banks, El Fostate cruise 25th April 2007.

FULL COMMENTS

"The transfer at the airport was the best that I have had in Egypt. Trolleys were waiting for the luggage and the Visa had been paid, saving a lot of time. Other passengers were in huge queues. All excursions were well organised and punctual. I would not hesitate to recommend this cruise to any of our friends in England.

Thanks for such an enjoyable holiday"

Mr & Mrs Payne, King Tut 1 cruise 28th May 2007

FULL COMMENTS